Most leaders understand the importance of quality. Some study quality theory, reading authors like Joseph Juran and W. Edwards Deming. And a few, like Arnie Weimerskirch, make it the focus of their work. Arnie is one of the leaders featured in The Engineer’s Guide to Authentic Leadership.
Harry Hertz, director emeritus of the Baldrige Program and author of the online column “The Baldrige Cheermudgeon,” profiled Arnie in a recent post titled A Career in Industry and Baldrige. Hertz shares some of Arnie’s history and observations about the value of taking a systems approach to quality. It’s concise, engaging, and worth reading.